Game Console Repairs
made simple.
We provide a wide range of games console repair services
Console Therapy specialise in repairing broken PS4, Xbox One and Nintendo games consoles. No matter where you are in the UK or Europe, we can repair your console quickly with a personalised repair quote.
Our Repair Services
Microsoft Xbox One Repairs
We have repaired over 350 Microsoft Xbox One S and X’s so its fair to say we know our way around an Xbox. The game console repair services listed below are our most popular repairs. If your Xbox has an issue which is not listed here, please Contact Us as we can fix all sorts of faults.
No Video (Black Screen)
Xbox turns on but does not display?- Diagnostic testing
- Replacement of HDMI port or Retimer Chip
- Refresh and clean of console included
- We only use verified and tested parts
- Next Day return postage included*
Hard Drive Replacement
Fast replacement of your internal hard drive- Diagnostic testing
- Re-Installation of latest OS
- Refresh and clean of console included
- We only use verified and tested parts
- Next Day return postage included*
Blu-Ray/DVD Drive Repair
Games discs not reading?- Diagnostic testing
- Full game install testing
- Refresh and clean of console included
- We only use verified and tested parts
- Next Day return postage included*
No Power Issues
Xbox is completely dead?- Diagnostic testing
- Replacement of PSU or motherboard parts
- Refresh and clean of console included
- We only use verified and tested parts
- Next Day return postage included*
Overheating/Fan Issues
Xbox fan not working?- Diagnostic testing
- Replacement of Fan and Thermal Paste
- Refresh and clean of console included
- We only use verified and tested parts
- Next Day return postage included*
Controller Repairs
Stick Drift or Buttons not working?- Diagnostic testing
- Replacement of thumbstick or buttons
- Refresh and clean of controller included
- We only use verified and tested parts
- Next Day return postage included*
Fault not listed above or not sure of the issue?
No Problem. We understand that not all faults are easy to diagnose. There can be hundreds of faults, most of which can be fixed! Please contact us and give us a few details of the issues with your console and we will be happy to help
*Next Day Return postage included for UK only. Customers from EU countries outside of the UK will incur a small surcharge on the prices quoted above to cover return shipment costs – any surcharges will be included in the quote provided.
UK Customers – if you are based in the Scottish Highlands, please make us aware during your booking as we need to verify our courier can deliver to you.
** Times quoted are estimated based on current workload and start from when we receive your console at our workshop to the time we confirm the repair is complete. Please note – Due to the Coronavirus outbreak, return delivery times might exceed the next day delivery service.
Sony PlayStation Repairs
We have been tinkering with Sony games consoles from the start, so if there is anything to know about the PlayStation, we know it. The game console repair services listed below are our most popular repairs. If your PlayStation has an issue which is not listed here, please Contact Us as we can fix all sorts of faults.
No Video (Black Screen)
WOLD? PlayStation turns on but does not display?- Diagnostic testing
- Replacement of HDMI port or Retimer Chip
- Refresh and clean of console included
- We only use verified and tested parts
- Next Day return postage included*
Hard Drive Replacement
Fast replacement of your internal hard drive- Diagnostic testing
- Re-Installation of latest OS
- Refresh and clean of console included
- We only use verified and tested parts
- Next Day return postage included*
Blu-Ray/DVD Drive Repair
Games discs not reading?- Diagnostic testing
- Full game install testing
- Refresh and clean of console included
- We only use verified and tested parts
- Next Day return postage included*
No Power Issues
PlayStation completely dead?- Diagnostic testing
- Replacement of PSU or motherboard parts
- Refresh and clean of console included
- We only use verified and tested parts
- Next Day return postage included*
Overheating/Fan Issues
PlayStation fan not working?- Diagnostic testing
- Replacement of Fan and Thermal Paste
- Refresh and clean of console included
- We only use verified and tested parts
- Next Day return postage included*
Controller Repairs
Stick Drift or Buttons not working?- Diagnostic testing
- Replacement of thumbstick or buttons
- Refresh and clean of controller included
- We only use verified and tested parts
- Next Day return postage included*
Fault not listed above or not sure of the issue?
No Problem. We understand that not all faults are easy to diagnose. There can be hundreds of faults, most of which can be fixed! Please contact us and give us a few details of the issues with your console and we will be happy to help
*Next Day Return postage included for UK only. Customers from EU countries outside of the UK will incur a small surcharge on the prices quoted above to cover return shipment costs – any surcharges will be included in the quote provided.
UK Customers – if you are based in the Scottish Highlands, please make us aware during your booking as we need to verify our courier can deliver to you.
** Times quoted are estimated based on current workload and start from when we receive your console at our workshop to the time we confirm the repair is complete. Please note – Due to the Coronavirus outbreak, return delivery times might exceed the next day delivery service.
Why choose us?
With Console Therapy there is no need to visit the high street to queue in a shop. We arrange the repair of your faulty PlayStation and Xbox games console so you do not need to leave your home. As we do not have the rental overheads of a high street PlayStation and Xbox repair shop, we can pass massive repair savings on to you. Our repair costs are the most competitive in the UK. Thanks for using our online PlayStation and Xbox repair shop.
We have been working in the technology repair business for over 30 years, and repairing games consoles for over 20 years. We feel this gives us a competitive edge over other repair services available. Below are just some of the benefits when using Console Therapy.
- Over 20 years experience
- No Fix, No Fee
- Competitive personalised pricing
- 3 Month Warranty Included
- Specialist repair equipment
- Personalised Repair Service
- Fast turn around repairs
- Peronalised video/photos of your repair
All spare parts we used are sourced from reputable companies that supply the large electronic engineering markets – our parts are tested before installation. Our repairs are covered by a 3 month no-quibble warranty giving you peace of mind that your games console has been correctly repaired.
Our transparent pricing offers a breakdown of exactly what you are paying for before any work commences, if we find any other problems with your console while it is at our repair center, we always check you are happy to proceed before carrying out any work.
We also like to use non-jargon language when explaining faults so you are better armed at understanding what work has been carried out and why it is required.
Do you live in Hertfordshire, north London or Essex? Did you know we provide an express same day repair service? Contact us to find out more.
When booking your repair, please let us know and we can quote for collecting, repairing and returning your games console using our same day express service.
How we work
Based in Hertfordshire, UK, our repair center has state of the the game console repairs tools to ensure we repair your games console first time. In fact we are so confident of our repairs, we offer a free 3 month warranty on all repairs.
We have over 20 years experience in game console repairs, so if we can’t fix it then it’s unlikely that anyone else can. In the unlikely event we cannot repair your games console, we will not charge you a repair fee – no fix, no fee.
How do we work? With a simple four step process:
2. Once you accept the quote we assign you a repair number and ask you to send your faulty console to our receiving center
3. We receive your console into our receiving center, confirm the fault and get to work repairing your console
4. We confirm console is fully repaired and tested. We send you a invoice, once payment is received we return your console via next day express delivery
As soon as your console arrives to our receiving center, it is booked onto our logging system and we get to work. You will receive video and photo updates of your repair, personalised to your repair so you get to see the work we carry out.