...

Game Console Support

Help and support just for you.

Our support documents are here to help you.

Our latest PlayStation support documents

can you sell your faulty ps5
Support

Can you sell a faulty PS5

Can you sell a faulty PS5? Home If you have a faulty or broken PS5, don’t let dust settle over it. Instead, you can sell ...
Read More →
How to Fix the BLOD on PS5
Support

How to Fix the BLOD on PS5

How to fix the BLOD on PS5 Home PlayStation 5 has gained popularity among gaming enthusiasts. People worldwide are drooling over its immersive technology, vibrant ...
Read More →
repair a faulty PS5 with UART
Support

How to repair a faulty PS5 with UART

How to repair a faulty PS5 with UART Home As games consoles become more and more faster, powerful and exciting, their design and construction become ...
Read More →
how to fix controller stick drift
Support

How To Fix Controller Stick Drift

How To Fix Controller Stick Drift Home The Stick Drift issue in PS5 is quite notorious as it often happens to a lot of devices. ...
Read More →

Our latest Xbox support documents

replace Xbox one hard drive with ssd
Support

Should I replace Xbox one hard drive with a SSD

Should I replace Xbox One hard drive with a SSD Home As games get more indepth, with better graphics, and more intensive story lines, the ...
Read More →
Game Console Repairs in Hertfordshire
Support

Game Console Repairs in Hertfordshire

Game Console Repairs Services Home Game Console Repairs in Hertfordshire Is there anything worse than having a faulty Xbox or PlayStation? All of your hard ...
Read More →
Xbox one update stuck
Support

Xbox One Update Stuck

What to do when your Xbox One update stuck Home With Microsoft releasing new updates nearly every month, you may find from time to time ...
Read More →
xbox one running slow
Support

Is Your Xbox One Running Slow ?

Is your Xbox One running slow? Home Have you ever been knocked off your gaming stride because of a slow Xbox One? There is nothing ...
Read More →
How to replace Xbox one hard drive
Support

How to replace Xbox one hard drive – the easy way

How to replace Xbox One hard drive – 2024 Guide Home Over time, consoles have evolved and the hardware used as adapted to the modern ...
Read More →
Install Xbox One OS on new hard drive
Support

Install Xbox One OS On New Hard Drive – 2024 Guide

Install Xbox One OS on new hard drive – 2024 Guide Home The Xbox One S and Xbox One X consoles have been with us ...
Read More →

Why choose us?

With Console Therapy there is no need to visit the high street to queue in a shop.  We arrange the repair of your faulty PlayStation and Xbox games console so  you do not need to leave your home.  As we do not have the rental overheads of a high street PlayStation and Xbox repair shop, we can pass massive repair savings on to you.   Our repair costs are the most competitive in the UK.  Thanks for using our online PlayStation and Xbox repair shop.

We have been working in the technology repair business for over 30 years, and repairing games consoles for over 20 years.  We feel this gives us a competitive edge over other repair services available.  Below are just some of the benefits when using Console Therapy. 

All spare parts we used are sourced from reputable companies that supply the large electronic engineering markets – our parts are tested before installation.   Our repairs are covered by a 3 month no-quibble warranty giving you peace of mind that your games console has been correctly repaired. 

Our transparent pricing offers a breakdown of exactly what you are paying for before any work commences, if we find any other problems with your console while it is at our repair center, we always check you are happy to proceed before carrying out any work.

We also like to use non-jargon language when explaining faults so you are better armed at understanding what work has been carried out and why it is required. 

Do you live in Hertfordshire, north London or Essex?  Did you know we provide an express same day repair service?   Contact us to find out more.

When booking your repair, please let us know and we can quote for collecting, repairing and returning your games console using our same day express service.

How we work

Based in Hertfordshire, UK, our repair center has state of the the game console repairs tools to ensure we repair your games console first time.  In fact we are so confident of our repairs, we offer a free 3 month warranty on all repairs.

We have over 20 years experience in game console repairs, so if we can’t fix it then it’s unlikely that anyone else can.  In the unlikely event we cannot repair your games console, we will not charge you a repair fee – no fix, no fee.

How do we work?  With a simple four step process:

2. Once you accept the quote we assign you a repair number and ask you to send your faulty console to our receiving center

3. We receive your console into our receiving center, confirm the fault and get to work repairing your console

4. We confirm console is fully repaired and tested. We send you a invoice, once payment is received we return your console via next day express delivery

 

As soon as your console arrives to our receiving center, it is booked onto our logging system and we get to work. You will receive video and photo updates of your repair, personalised to your repair so you get to see the work we carry out. 

Scroll to Top
Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.