Sell Broken Xbox Series X

We pay top prices for your broken and faulty Xbox Series X game console

How we buy your broken Xbox Series X

Do you want to sell your broken Xbox Series X? Cannot be bothered with the hassle of time wasters on eBay? Our tried and trusted Xbox Series X and Xbox Series S buying process is simple and easy. 

Each day, we purchase faulty and broken Xbox Series X and Xbox Series S game consoles from customers just like you.

Our service is rated 5 Stars on TrustPilot by customers who have used our services.

We pay more than all other used marketplace sites like Shpock, Gumtree and selling privately on eBay**

  • Did you know that with eBay and PayPal commission fees, when you sell broken Xbox Series X or Xbox Series S on eBay, the value drops 13.9% before you get your cash? 
  • We pay 100% of the agreed price for your broken Xbox Series X and Xbox Series S directly to your PayPal account – we pay all PayPal fees.

Remember, sites like Music Magpie** do not buy faulty broken game consoles.

Please Note – This service is available to UK residents ONLY. 

sell broken games console

Four easy steps to sell broken Xbox Series X console to Console Therapy

1. Select your Xbox condition from our grading table and complete the form below

2. We send you an exact quote of how much we will pay you

3. We arrange collection of your broken Xbox Series X and email you a pre-paid postage label (you will need access to a printer to print the pre-paid label)

4. We receive and check the Xbox condition, and make payment directly to your PayPal within 24 hours.

How much is your console worth, and how much we pay

The table below shows an estimate of how much Console Therapy will pay you when you sell broken Xbox Series X to us.  Simply match the condition of your Xbox Series X or Xbox Series S to the list below, find your model Xbox to work out how much we will pay directly to you – no commissions required!

We accept your Xbox Series X in ANY condition, however the only exception we make is the console is complete and has not had had any internal parts removed.  

Please Note – Due the current fluctuation in the used console market, the prices listed below can change daily.  For an exact quote of how much we will pay for your faulty console, please complete the form below and we will email you an exact quote.

If you have any questions, please get in touch and let us know how we can help.

Remember - the price we email to you is the price you will receive.
There are no additional hidden fees when selling your faulty console to us like there is with eBay and PayPal
The prices below are a guide - we will email you an exact offer price

Xbox Series Model No Warranty Label.
Console has been opened.
Scratches or cracked plastics.
Console Only.
Warranty Label Intact.
Minor Scratches.
Console with controller.
Warranty Label Intact.
Original Box
Xbox Series X £125 £140 £175
Xbox Series S £55 £60 £65
Xbox Series Model No Warranty Label.
Console has been opened.
Scratches or cracked plastics.
Xbox Series X £125
Xbox Series S £55
Xbox Series Model Console Only.
Warranty Label Intact.
Minor Scratches.
Xbox Series X £140
Xbox Series S £60
Xbox Series Model Console with controller.
Warranty Label Intact.
Original Box
Xbox Series X £175
Xbox Series S £65

** Each week, we compare sale prices on eBay, Shpock, Gumtree and Music Magpie and adjust our buy prices to beat all other websites.

Simply complete the form below and we will email you an exact personalised quote to purchase your broken Xbox Series X or Xbox Series S - do not worry, by completing this form you are NOT committing to sell your faulty console to us.

Our sell broken games Console service is governed by the Terms and Conditions listed below.  By sending us your broken faulty console you are agreeing to these Terms and Conditions. 

1. AGREEMENT

1.1 When selecting the “condition” of your console, we are relying on your trust and honesty that the condition option selected is a fair representation of your faulty console.

1.2 Once we receive your console, we will carry out our own grading based on the option you have selected. If it is decided that the condition you have selected is not a fair representation, we might offer you a lower price for your console.

1.3 If no agreement can be made when an adjustment to the console grading is deemed necessary, we will return your console at the cost of return shipping (this is currently £8.49).  The shipping charge must be paid before we will return your console. 

1.4 We take no responsibility for any additional damage to your faulty console while the above steps are completed. 

2. OWNERSHIP

2.1 By entering into these terms and offering your faulty console for sale, you are agreeing that you are the sole owner of the console and have full rights under UK Law to sell the console.

2.2 Any consoles sent to us which are stolen or “lost” devices will be reported to the police. We reserve the right to pass all of your details to the police and UK Law Enforcement Agencies.  We will fully support their investigations.

2.3 By accepting payment of your console, you are agreeing to transfer ownership of your device to us.  Just like selling on any other platforms, you are governed by UK Law to transfer total ownership of your device to Console Therapy.  

2.4 Your details including your address will be securely kept on file to resolve any disputes regarding original ownership.

2.5 In some cases, we might request proof of address to be sent to us electronically.

3. DATA TRANSFER & RESPONSIBILITY 

3.1 By selling your faulty console to us, you agree to having any data or information that you may have stored on your device to be deleted and destroyed. We take no responsibility and we accept no liability for loss of such data however caused. Prior to utilising our service, we highly recommend that you back-up your device onto an external hard drive.

3.2 Although we delete, remove or destroy any data stored on your faulty console, we take no responsibility or accept liability for any future data leaks or breaches relating to data stored on your faulty device. It is highly recommended that you manually delete any data stored on your console before sending to us.

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