Sell Your Broken Laptop

We pay top prices for your broken and faulty laptops

Please complete the forms below to contacts us and find out more about our services.  

How we buy your broken laptop

Do you want to sell your broken laptop? Not only do we buy faulty games consoles, we also buy faulty laptops.  Do you have a faulty laptop that you want to sell but do not want the hassle of selling it on eBay and be charged high commission?

Sell your faulty laptop direct to Console Therapy and we will pay the best prices directly into your PayPal account, with zero commission charges.   We will securely delete all your data from your laptop as soon as we receive it

Our customers just like you, have saved hundreds of pounds compared to other marketplace sites like Shpock, Gumtree and selling privately on eBay**.

  • Did you know that with eBay and PayPal commission fees, when you sell your faulty laptop on eBay, the value drops 13.9% before you get your cash?  That means you only receive £60.20 from your final eBay selling price of £70 for an average faulty laptop?

Remember, sites like Music Magpie** do not buy faulty broken laptops.

Please Note – This service is available to UK residents ONLY. 

Three easy steps to sell your broken laptop to Console Therapy

1. Select your laptop condition from our grading table and complete the form below. We agree the price we will pay you.

2. We arrange collection of your broken laptop and send you a pre-paid postage label

3. We receive and check the laptop condition, and make payment directly to your PayPal within 24 hours.

How much is your faulty laptop worth, and how much we pay

The table below shows an estimate of how much Console Therapy will pay you when you sell your broken laptop to us.  Simply match the condition of your laptop to the list below, and find your model laptop to work out an estimate of how much we will pay directly to you – no commissions required!

Once you have submitted the form below, we will contact you within 24 hours to offer you a personal and exact price for your faulty laptopYou have the choice to accept the price, or simply walk away – you have nothing to lose! 

We accept your laptop in ANY condition, however the only exception we make is the laptop is complete and no previous repair attempts have been made.  

If you have any questions, please get in touch and let us know how we can help.

Laptop Age

Screen Cracked
Plastics Cracked
Laptop is dead (no power)
Screen Intact
Image Corrupted
Not Booting/No Power
Screen Fully Working
Does Not Boot Correctly
Power Supply Included
0 - 2 Years Old £55 £65 £80
2 - 3 Years Old £40 £50 £65
3 - 4 Years Old £30 £40 £60
Laptop Age Screen Cracked
Plastics Cracked
Laptop is dead (no power)
0 - 2 Years Old £55
2 - 3 Years Old £40
3 - 4 Years Old £30

Laptop Age

Screen Intact
Image Corrupted
Not Booting/No Power
0 - 2 Years Old £65
2 - 3 Years Old £50
3 - 4 Years Old £40

Laptop Age

Screen Fully Working
Does Not Boot Correctly
Power Supply Included
0 - 2 Years Old £80
2 - 3 Years Old £65
3 - 4 Years Old £60

Simply complete the form below and we will email you within 24 hours to offer you an exact price for your faulty laptop, and if you agree, arrange the purchase of your broken laptop:

Our sell your broken laptop service is governed by the Terms and Conditions listed below.  By sending us your broken faulty laptop you are agreeing to these Terms and Conditions. 


1.1 When selecting the “condition” of your laptop, we are relying on your trust and honesty that the condition option selected is a fair representation of your faulty laptop.

1.2 Once we receive your laptop, we will carry out our own grading based on the option you have selected. If it is decided that the condition you have selected is not a fair representation, we might offer you a lower price for your laptop.

1.3 If no agreement can be made when an adjustment to the laptop grading is deemed necessary, we will return your laptop at the cost of return shipping (this is currently £10.99).  You must pay this shipping charge before we return your laptop. 

1.4 We take no responsibility for any additional damage to your faulty laptop while the above steps are completed. 

1.5 You must be over 18 years old to use this service.


2.1 By entering into these terms and offering your faulty laptop for sale, you are agreeing that you are the sole owner of the laptop and have full rights under UK Law to sell the laptop.

2.2 Any laptop sent to us which are stolen or “lost” devices will be reported to the police. We reserve the right to pass all of your details to the police and UK Law Enforcement Agencies.  We will fully support their investigations.

2.3 By accepting payment of your laptop, you are agreeing to transfer ownership of your device to us.  Just like selling on any other platforms, you are governed by UK Law to transfer total ownership of your device to Console Therapy.  

2.4 Your details including your address will be securely kept on file to resolve any disputes regarding original ownership.

2.5 In some cases, we might request proof of address to be sent to us electronically.


3.1 By selling your faulty laptop to us, you agree to having any data or information that you may have stored on your device to be deleted and destroyed. We take no responsibility and we accept no liability for loss of such data however caused. Prior to utilising our service, we highly recommend that you back-up your device onto an external hard drive.

3.2 Although we delete, remove or destroy any data stored on your faulty laptop, we take no responsibility or accept liability for any future data leaks or breaches relating to data stored on your faulty device. It is highly recommended that you manually delete any data stored on your laptop before sending to us.


4.1 Payment to the customer will be made via our PayPal account to your personal PayPal account. Console Therapy will cover PayPal charges for the initial payment only. You must have a PayPal account to use this service.

** Each week, we compare sale prices on eBay, Shpock, Gumtree and Music Magpie and adjust our buy prices to beat all other websites.

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