Help & Support

We are here to help to get your game online

Welcome to our help and support section – Covering Xbox One support UK and EU wide we love helping our visitors.  Got a PlayStation problem that you need help with?  Check our articles for the latest support information.

Latest Support Articles

Fancy trying to fix your Xbox or PlayStation yourself?  Here you will find out latest support articles which give guides on the most common faults we see here at Console Therapy.   Do not forget, if you need any help, feel free to get in touch

how to make Xbox one run smoother

How to make Xbox One run smoother

How to make Xbox One run smoother – speed up your gaming So, you are getting into your gaming, which means you want to take things seriously. And the last thing you need is a console that is not running smooth or fast and is holding you back. A smooth running Xbox One will not

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xbox one running slow

Is Your Xbox One Running Slow ?

Is you xbox one running slow? Have you ever been knocked off your gaming stride because of a slow Xbox One? There is nothing worse than sitting down, ready to enjoy an epic gaming session to only find that your console is holding you back! From time to time, you may notice your Xbox One

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PlayStation error codes

PlayStation Error Codes

PlayStation Error Codes and how to understand them Modern day consoles are wonderfully built and come with incredible engineering inside and out. However despite this, they can still come up with error codes from time to time. Which can be awfully frustrating for you gamers out there. In this short article, we want to share

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How to replace Xbox one hard drive

How to replace Xbox one hard drive – the easy way

How to replace Xbox One hard drive – 2020 Guide Over time, consoles have evolved and the hardware used as adapted to the modern day demands of gaming. Take for arguments sake the SNES, or SEGA MegaDrive; the hardware was fairly simple in comparison to today’s machines. And they most certainly did not have hard

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Xbox one update stuck

Xbox One Update Stuck

What to do when your Xbox One update stuck With Microsoft releasing new updates nearly every month, you may find from time to time that your system update can actually become stuck, and leave you frozen and worrying! In this guide Add a header to begin generating the table of contents Now if your Xbox

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Would you like us to repair your console?

Console Therapy provide fast, efficient games console repairs. We believe we are the fastest and most transparent games console repair service in the UK and EU.

Let us prove it to you.  Get your instant repair quote now.

Games Console System Files

Both Microsoft and Sony update the Xbox and PlayStation system files (or operating system) often. Below we host links to the latest versions so you can always be up to date.

Console Therapy TV

Want to try and fix it yourself?  Our video guides are here to help you on your way.  We regularly upload new videos of our fixes, tips and tricks.  Check out our latest videos below

Would you like us to repair your console?

Console Therapy provide fast, efficient games console repairs. We believe we are the fastest and most transparent games console repair service in the UK and EU.

Let us prove it to you.  Get your instant repair quote now.

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