Help & Support
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Welcome to our help and support section – Covering Xbox One support UK and EU wide we love helping our visitors. Got a PlayStation problem that you need help with? Check our articles for the latest support information.
Latest Support Articles
Fancy trying to fix your Xbox or PlayStation yourself? Here you will find out latest support articles which give guides on the most common faults we see here at Console Therapy. Do not forget, if you need any help, feel free to get in touch

Xbox One X Error E102 and how to fix it
Xbox One X Error E102 and how to fix it Xbox One error codes can be very tiresome and worrying. As a gamer, the last thing you ever want to see is an error code to either delay you from gaming, or putting you off entirely. One of the most common error codes is the

PlayStation Error Codes
PlayStation Error Codes and how to understand them Modern day consoles are wonderfully built and come with incredible engineering inside and out. However despite this, they can still come up with error codes from time to time. Which can be awfully frustrating for you gamers out there. In this short article, we want to share

How to replace Xbox one hard drive – the easy way
How to replace Xbox One hard drive – 2020 Guide Over time, consoles have evolved and the hardware used as adapted to the modern day demands of gaming. Take for arguments sake the SNES, or SEGA MegaDrive; the hardware was fairly simple in comparison to today’s machines. And they most certainly did not have hard

Best Tools for PlayStation and Xbox Repair
Best Tools for PlayStation and Xbox Repair Here is a run down of the best tools for PlayStation and Xbox Repair that we use at Console Therapy. A question we get asked a lot is “what tools do you use to repair the games consoles on your YouTube videos?” In this article, we share a

Is Your Xbox One Running Slow ?
Is your Xbox One running slow? Have you ever been knocked off your gaming stride because of a slow Xbox One? There is nothing worse than sitting down, ready to enjoy an epic gaming session to only find that your console is holding you back! From time to time, you may notice your Xbox One

Xbox One Update Stuck
What to do when your Xbox One update stuck With Microsoft releasing new updates nearly every month, you may find from time to time that your system update can actually become stuck, and leave you frozen and worrying! In this guide Add a header to begin generating the table of contents Now if your Xbox
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Games Console System Files
Both Microsoft and Sony update the Xbox and PlayStation system files (or operating system) often. Below we host links to the latest versions so you can always be up to date.
Console Therapy TV
Want to try and fix it yourself? Our video guides are here to help you on your way. We regularly upload new videos of our fixes, tips and tricks. Check out our latest videos below
Would you like us to repair your console?
Console Therapy provide fast, efficient games console repairs. We believe we are the fastest and most transparent games console repair service in the UK and EU.
Let us prove it to you. Get your instant repair quote now.
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